Dellivery informations

Shipping costs for Germany (without islands): € 10.-     Please contact us for the shipping to the islands.

Free delivery, starting from € 75.-
Minimum order value: € 50.-
Packstation / PO Box can not be delivered.


During the hot summer months, we strongly recommend shipping of chilled foods within Germany with “DPD Food Express 12:00” delivery option, to guarantee punctual and safe delivery. Additional shipping costs for DPD apply for this service.


Shipping costs for other countries are shown below.

The stated shipping costs may vary slightly depending on the VAT in your country.


Free shipping for the gift vouchers.


Due to the short shelf life and the longer transport routes, we can ship the fresh Biokömmlich rollsonly to Germany and not to other EU countries.


In Italy and France we unfortunately cannot ship to the islands due to the long delivery times.


For orders in Switzerland and Liechtenstein, please go to shop.soyana.ch


For books-only orders, we recommend our book shops:

shop.bio-nichtbio.info for EU and

shop.verlag-bewusstes-dasein.ch for Switzerland and Liechtenstein.


All orders are delivered directly and fresh from Switzerland. Therefore, for logistical reasons, we can deliver only once a week!

Orders in the Soyana webshop are cleared for customs purposes via our customs clearance agency and via Soyana in Germany, so you do not have to worry about any additional costs for import from Switzerland.


All orders we received by noon on Monday 12pm will be usually delivered on the following Thursday by DPD.

In the other EU countries, delivery takes usually one day longer.

Orders we received on Monday afternoon, after 12pm, will be shiped on Thursday the following week!


In the case of wrong address details, the receiver carries all accruing forwarding expenses for renewed delivery.
 We reserve the right to block customers in case of refusal of delivery.


 

Shipping cost calculation:

to show shipping costs, please choose the country you want the order to be shipped.

Standard shipping, DPD food

We cannot deliver to the DHL packstations.
Please contact us for the shipping to the islands.

We ship currently, for logistical reasons, only once a week.

All orders received by Monday at 12 noon will be transported on the following Tuesday by cooled carrier to Germany and stored in an actively cooled warehouse until they are handed over to the parcel service. Delivery in Germany is usually on Thursday. In the other EU countries, delivery takes usually one day longer.


DPD service description
DPD food: delivery in 1-2 working days (Mon - Sat). Standard storage time (7 days). Up to 3 delivery attempts.

Calculation Total price
to € 74,99 € 10,00
from € 75,00 to € 1.000,00 € 0,00
from € 1.000,00 - No Shipping -

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